Customer Reviews (from Google, Yelp And Facebook)

Average rating: 5 stars  (Loved it)

Sean H

I took my son's 2012 13" MacBookPro with a flickering screen and a loose screen hinge to them after the Apple Store told me it was a vintage unit and not repairable. They said it was either a new laptop (starting at $1500) or at least a new screen with a 3rd party repairer (around $300). Greg fixed it by reseating the screws and monitor cable connector for just $70. Absolute legend...

Fairlie Kingston

When my computer isn't working, Greg is indispensible! He always responds so quickly to my distress signal and gets the problem sorted asap. I couldn't recommend him more highly!

Caleb Wong

Very happy with the service and efficiency of Professor Mac, they were able to offer a suitable solution for my Mac issues as well as recommend other services which helped me with data recovery issues. Cost was reasonable and customer service was friendly.

James Tracey

Was quoted $900 by Apple and other Mac related stores to fix my Macbook, but within 1 hour of calling Professor Mac my computer was completely fixed for $150 - can't recommend Professor Mac highly enough!

Peter Marks

Greg upgraded my 5K iMac with an SSD. He is professional, very reasonably priced and reliable. I know it's a fiddly job but it all looks good and runs much faster now.

Chris Wood

Just got a new 1TB SSD put in my 8 year old mac book pro. Like new again! Was frustrating to use before and now perfect! Price was great, turnaround was quick and Greg also re loaded my bootcamp and brought the windows data across. Thanks!

Hyugo Jo

Very happy with the service, very efficient and professionally done with reasonable pricing. Greg is very knowledgeable and gives a quick response; would definitely recommend to others.

Stewart Hancock

Very happy to have found Greg, fixed my iMac. Great to have a Mac specialist nearby and will definitely be back when and if other issues arise!

Adrian Davidson

Very helpful and great to deal with.

Tania Simanowsky

Greg will take the IT stress out of your life. Highly recommend.

Betty Johnston

Over the last year we have had endless problems with wifi connections. In June it took two weeks and many hours to get the modem up and running, with daily calls to our provider. This time, after the Saturday thunderstorm and surge damage, we decided to call in Greg Andresen, Professor Mac. In less than two hours, with courteous and informative advice, we are back in operation. Wonderful! We'll be back!

Ready Set Plumb

Great service, Very responsive and knows his stuff. Great value. Will be recommending to friends and family.

Robin Ford

I have a problem with my MacBook pro. I contacted Professor Mac on Sunday and left a message ready for first thing on Monday. He replied later on Sunday, gave a preliminary diagnosis, explained that it wasn't his area of expertise but recommended someone who could help. No charge. What service!

Kym Heffernan

Great knowledge and exceptional service. if you want a Mac serviced or upgraded see the Prof

Leila Staff

Twice now I have needed the services of Greg and he has been professional and quick. Would recommend him to all.

Simon Petch

Courteous, informative, efficient, thoroughly professional, this is your single stop for all Macintosh problems. The extra mile? Greg is already there. Strongly recommended.

Nectarios L.

Best mac specialist in Sydney! Honest, reliable and very helpful with all queries. My laptop died the day I got to Sydney and Greg's amazing service saved me from the chaos that this would have caused! Don't waste your time with other companies, go straight to Professor Mac with your Apple troubles!

Gavin Critchley

I use Greg's services for my MAC issues. He's easy to deal with, honest and reliable. No need to look elsewhere.

Sue Doust

After experiencing frustration with some network issues some months ago, I searched online & found Greg. He was excellent - responsive, efficient, practical & knowledgeable. I then asked about upgrades options for my elderly MacBook Pro - he installed a solid state drive & has given it a new life. Greg has become our household's go-to person for any issues with our Macs & devices and I can happily recommend him.

Amisiyah Louise

Highly recommend! Thank you for your fast and amazing service! Anyone with a MAC should see Greg!

Diana D.

I read all the glowing reviews that Professor Mac had and thought a little cynically perhaps 'Oh yeah?' but I am delighted to say they were right! He's good! Greg repaired my sick and sad Apple Mac and made it better and faster. He did it cheerfully too. Thank you Greg.

Byron Carroll

Great guy. Reasonable price. Fast, friendly service. Highly recommend.

Raeed Deen

Needed a replacement cable for my hard drive, Greg was friendly and helpful. Genuine and good price, highly recommend him for all mac services.

Christine Townend

Professor Mac knows more about how to use Apple software than the people who work at Apple. He has always been able to help me and can solve any Mac or iPhone problem.

Lianne Hodges

Greg was very easy to deal with and fixed up my laptop within a day. My old mac now feels brand new. I would recommend his services.

Eddie Emerson

Made appointment with Greg for 2.30 pm. Greg arrived on the dot at 2.30 pm and attended to Mac service problems. Satisfactory result.

Hume Winzar

Generous with his time and advice. Honest and prompt. Greg is a true professional.

Rebecca Mar Young

Greg is a great guy who is always fast to respond and can meet all of our needs. He knows our clinic well and that makes me feel at ease and that we are in good hands. I would highly recommend his services. Thanks again Greg for saving us from Mac meltdown.

Steele E

Greg was fantastic, amazingly helpful and awesome to deal with!!! My iMac graphics card failed big time (luckily covered by Apple due to a faulty batch of cards in 2012). Instead of saying he could fix it, he suggested options of what I could do. He wasn't in it to take my money and then re-direct me, which is rare these days and a testament to who he is as a person. Thanks again mate....back up and running without loss of any information which is awesome!!

James Bromfield

Greg saved my life!! Well business contacts life at least. My e-mails & data were "gone to God." Greg was fantastic, got me back up & running overnight, can't thank him enough. Excellent service, fair pricing & a true professional in an increasingly unprofessional world. I also took the opportunity to select a few long overdue hardware & software upgrades. My iMac is now sensational. Thank you again Greg.

Jo W.

Highly recommend for Mac repairs. Great value and service. I liked the quick diagnosis of the problem, the clear explanation of the options for repair, the super quick turnaround and great communication throughout. Thanks for saving those precious baby pictures!

Christine B.

Greg (Prof Mac) is my go to guy for all things Mac. I have found his service to be exceptional and reasonably priced. I have used him to repair and update an old mac, upgrade our business systems and software, get all our devices 'talking' in the cloud and solving those pesky problems across our range of Mac devices. His help has been exceptional. I have used him remotely and had him visit onsite. His professional service is invaluable to our small business. Whatever your problem is with your Mac product, give Greg a call and he will sort you out.

Marcia Abell

I can thoroughly recommend Greg for great service at a great price. He is also very flexible with desktop pickups/drop-offs which is an added bonus. I will be using him again for any Mac-related issues.

Kim Lec

The Professor, (Greg) is realistic, trustworthy & really knows his stuff! He gets in, does what needs to be done, only suggests what is needed to achieve what YOU want with your device, & he listens to his customers. He doesn't need any more glowing recommendations, but when you find someone who is so good at what they do and HONEST, well... it's like finding a needle in a haystack. I am so grateful to know someone so reliable. He's so good, I've even recommended him to my lawyer!

Peter Dasent

My family (5 of us) have been using Greg's services for several years. He always does a great job and best of all the turnaround time is usually less than 24 hours, which as everyone knows is the most important aspect of computer repair work. No waiting for days for the so-called "genius" people at the Apple Store. Highly recommended.

Anita Turner

I highly recommend Greg. He is very honest and had my computer fixed within minutes. Will definitely go back again should I need my Mac fixed.

Scotty Rose

Despite numerous faults with my old mac Greg took extra time with no fuss to fix the problems at an amazingly low price - would recommend Prof Mac before any of the larger mac centres staffed by dis-interested kids any day.


Nothing short of 5 stars for the good Professor. He is honest, fair in pricing, good natured and prompt to respond. Not sure how much more there is to ask. My old iMac got a new lease of life with some extra memory and a new SSD in no time at all. I highly recommend Greg for all your Mac repairs.

Jeremy Reitman

Greg runs an amazing, trustworthy business. We recently used Greg to upgrade our 2007 MacBook Pro with an SSD drive. We were thinking of upgrading to a brand new laptop, but Greg suggested if we just changed the hard drive, we would see a dramatic difference! Wow was he right! We just got our laptop back from him today, and it's like we have a brand new machine! It's very very fast, and it was only a fraction of the price as a new one.

I asked Greg about upgrading the memory, getting an external drive, anything to try and get the machine faster. He suggested we only need to try a new internal drive and we should be fine. He could have sold us the world, but instead saved us a ton of money and we're very happy with the outcome. We're going to be recommending Greg's services to all of our friends and family. Thanks again.

David Colfelt

Greg from Professor Mac has been my guardian angel for over 3 years and I cannot recommend him too highly. He is extremely knowledgeable, patient, thorough and always there when you need him. Keeps the worries at bay when things go wrong or don't do what you expect.

Tanya‎ Dawson

Referred to Professor Mac by a friend. I can't speak highly enough of Greg's service and manner. You go along way to find this type of friendly genuinely helpful attitude these days. Very satisfied and grateful customer.

Kate Toon

 Great service that goes the extra mile. I used Greg on a couple of occasions to sort out issues with my Mac, including systems errors and time machine connectivity. Greg is very helpful, professional and I was really impressed by the after care. I highly recommend Professor Mac.


 Professor Mac is old fashion service at its best! Fantastic service, all my Mac issues fixed over the phone with the patience of a saint. Thanks a very valuable service. I have already told every Mac person I know.

Jane Menon

 A lifesaver! I have been using the services of Professor Mac since July 09 and have found Greg's knowledge, professionalism and speed really refreshing. No matter what issue I throw at him he addresses it and will make himself available when I really need his help! I am now based in Beijing and he continues to be my Mac support via Skype... perfect!

Inga Scarlett

 Professor Mac, a real find! I was very impressed with the fast, efficient and courteous service from Professor Mac. Professor Mac installed my hardware, and took me through the information I needed with clear, simple explanations. Thank you!


 Great Service! Professor Mac responded to my email quickly and offered solutions that worked. I did not even need a personal visit. My problem was fixed in a few minutes. I will be using Professor Mac to help me keep my Mac running smoothly!

Luke Davies

 Integrity + Mac smarts = very winning combination. The Gold Standard of Mac help. No one's ever come close to Professor Mac's troubleshooting abilities, in my book. I find him very reasonably priced, a fast responder, clear communicator; I've been using him for a good ten years and there's never yet been an issue he hasn't been able to solve. Efficient home visits, but also really good on the phone, which has been especially helpful at times I've been overseas etc. Great integrity.

Don Dunne

 My computer is useless without Greg. I have been using his service for 5 years. Long may he live!

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