
We offer fast, friendly, professional, personalised service at reasonable rates (read our reviews here).
We have over 18 years experience as Macintosh training & tech support specialists.
We can come to you, you can come to us (Coogee), or we can provide remote support over the internet (sorry, but we don't work Mondays or Tuesdays).
We specialise in providing:
- Training in the Macintosh and iOS (iPhone, iPad, iPod Touch) operating systems, Apple and third-party software
- Upgrades of memory (RAM), hard drives, SSDs, optical (CD/DVD) drives, wireless (AirPort), operating systems, software, etc
- Installation and configuration of peripherals (iPhones, iPods, iPads, Apple TVs, AirPort/Time Capsules, printers, scanners, hard drives, MP3 players, digital cameras, mobile phones, home entertainment system integration, etc)
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iCloud setup assistance on yourMac,iPhone, iPad or iPod Touch, including migration from MobileMe to iCloud
- Internet and network installation and configuration (wired and wireless, home/office and mobile)
- Troubleshooting and technical support for software-related issues. If hardware issues are diagnosed, they will be referred to Apple technicians
- System tuning, upgrades, maintenance and backup (local and internet)
- Migration of data and settings from old to new Macs (even 'dead' Macs where the hard drive still works) and from PC to Mac
- Installation of Boot Camp, VMWare Fusion and Parallels (to run Windows on your Mac)
- General advice on all I.T.-related issues
- Onsite (in-person) or remote support (via phone, email, Skype or remote access)
- Supply and installation of wireless Foscam video cameras with 2-way audio (only a power point and wifi network are required).